Malene Tidemann
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How to mark previous completed print jobs as completed?
If you have printed some jobs around Webshipper manually, then the print jobs will still be pending in Webshipper. However, in your printer settings in your Webshipper account, you can always mark ...
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How do I print manually?
SHIPMENTS 1. Open the shipment in Webshipper by selecting "Shipment" in the left menu. 2. In the label preview, click the small print icon on the right side of the previewer top. 3. A pop up will ...
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How do I add a new workstation and set it to my primary?
Follow these steps to change your printer station and/or set it as your primary workstation.1. Download and install the printer client for your PC from the "Print" settings on the left side of Webs...
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Issues with print - start here
Having a piece of software that is continuously running, can sometimes run into some issues. We've created a list of things to try if you are unable to print. Check if the Webshipper Silent Pr...
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Unable to connect
Is the Webshipper Silent Printer not connecting to your account? Start by checking if you have entered your account name only. If you are unsure of what your account name is, click here (will open ...
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Issue: Not enough print memory
Issue: error message: Not enough printer memory available to print page. Cause: This problem can occur because the memory setting on the Microsoft Windows printer driver is too low. The default m...
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Issue: Printer client - is not configured
Are you getting an error about the setup of your Webshipper Silent Printer program?To fix this issue, go to account-name.webshipper.io/printersSelect a workstation and click edit Here you will need...
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Issue: Printing dots
Issue: Are you experiencing dots on your print?Solution: Go to local printing settings and turn down the printing speed to a speed one step slower.
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Issue: not printing but connected
Issue: Your program is running and connected to your Webshipper account. The Printer is also turned on and ready to receive prints but nothing happens and nothing gets printed. Solution: Test with ...
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How to sort rates based on ID
Note: This will not work for Shopify as they automatically always sort by price - alphabetically, but if you need a hand configuring drop point prefixes we have an article for this:Help Center Arti...