Malene Tidemann
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How do I create a custom tracking email?
See how you can edit your email template to your liking, change the language, and replace the content using placeholders. Content of this guide: How it looks Language and general settings Editing ...
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Change background color
Want to change the background of your email? Go to line 159 and set any color you prefer.Color codes are made of 6 digits in HTML. Find your html color code here
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Adding VAT to email templates
All prices in Webshipper are shown exactly as they are transferred from the shop and often this is without VAT. So how to change this to display all prices as including VAT. Open your standard emai...
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Adding a logo to your e-mail template
We believe you should be able to customize the look of your tracking e-mail, to every possible extent. That's also why we display the entire HTML code directly in our editor. But it does come with...
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Customs Document Editor
We're happy to introduce our new function, Customs Document Editor!This feature will allow your account to edit the customs documents generated by Webshipper, whether it is Proforma, Commercial or ...
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How to manually import orders
Missing orders? Navigate to your order overview and click in the top right corner for Import orders. Click Manual import In your view, you should now be able to select a few input fields. 1. ...
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How to add filters for orders?
1. Add Filter in Your Order Overview You might want to sort your orders in different ways in order to make your work routine in Webshipper more effective. For example, you would like to quickly be...
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How do I handle my orders?
A quick introduction to getting started with orders and shipments. When starting in Webshipper you will find all your orders in the order list. From the list, you can click on any given order and s...
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How to split an order?
Webshipper makes it easy to handle multiple parcels and shipments for a single order. Start by selecting the order you want to split. If your order contains more than one order line, a Split pack...
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How to create an order manually?
You can create an order manually beside your order channel. In order to do so, head over to your order list in Webshipper and click Create order and enter an order number, select an order channel a...